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Channel: PlayStation™Network Support topics
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Deactivating devices

I need deactivate devices...

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Someone is using my psn account

My friends keep texting me that someone is using my PSN Account and they keep saying I'm online when I'm not home what should I do and I've already change my password

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id

hi i would like to change my id because i just got my ps4 and i never knew that i had an account but the i online id is my name and i dont want people to know my name is there any way i may ask to...

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I can't connect to PSN on my ps4

I have no other options at this point, I have tried everything. I mean it, opening ports and unplugging the router, to changing the MTU value. This is just, trash. Like really? I have recieved a couple...

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ACCOUNT STOLEN

Someone Stole My Account, Then They Activated My Acc. As Their Primary, I Can't Play My Games Because My Acc. Isn't Activated As Primary, And The PSN Website Won't Let Me Deactivate All?!?! Over $200+...

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gifting a game I bought

I bought a game online througgh psn and want to gift it to a buddy

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cant activate my only ps4

i cant activate my only ps4 becasue i must deactivate a ps4 ive never had first. im confused as to why psn claims i have more than one ps4 on my account

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Sub account

How do you delete a sub account off of a master account

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Delete media games etc

How do you delete everything from psn account games media etc

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PSN Store for PS3

I have the PS3 and PS4. Haven't played my PS3 in a while so I decided to check it out and since its been a while I knew there would be an update. After all updated I noticed something strange. The...

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Credit Card Payment Problem

Hi all, Normally I have 2 credit cards in my psn account. When I try to add funds to my wallet it shows that credit card number is not correct and needs to be updated, and i did it and remove one card....

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Unable to Make Any Purchases Using Credit Card for Over a Week

Sony declined an American Express transaction I tried to make on the PlayStation Store, claiming that my "account was flagged", due to the fact that I was trying to "make a second purchase within 24...

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Harassment

So, I've been getting harassed by this one guy. He's been messaging me non stop. I block his account but he just makes more and more. He's been calling me offensive names and it even goes further than...

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Money not added to my wallet .

So i add $20 to my wallet using credit card on pc    Transactions history :  But it's not added my PlaystationStore(On PS3) current wallet ? So here's my question.Does it take time to added to my...

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Account Stolen

I know that there are abundant threads on the subject already, but frankly I hope that if more people attempt to shine a spotlight on this obvious issue perhaps it will be addressed. Like so many...

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EA games discount not available on day of promotion.

Went on PlayStation store to purchase ea games at discount (2/2 - 2/9) and the sale is no longer there. Contacted EA and they said discount is only available in Europe now. Today is still the last day...

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Refund

Ive been trying to request a refund.  I purchased rocksmith but the information on  the psn was unclear that using an hdmi would result in lag so bad the game is unplayable.  I have a case number...

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Naruto Ultimate Ninja Storm 4

I recently bought this game, I fully downloaded it ansld all but when I try to play any of the game modes it says "this cannot be selected during installation" . How can I fix my problem

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Issue with billing info

There is a problem with my ps4 billing info ever time i would buy something it dont let me i have my credit card info with my ps4 and i dosent let meme buy anything

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PlayStation Network won't work for my Account

On my PS4 it had been a couple days where when I try to go to the store, but it stays on the "Please Wait..." for a constant amount of time. This is the same problem for stuff like my privacy settings...

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