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Channel: PlayStation™Network Support topics
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Internet speeds

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What is the deal with pan internet speeds? I have 200mbps but when on bo3 and several other games it saying I have only 4119 kbps. Any reason to explained this?

PS4 PRO beeping and auto turn on issue after 4.70 uodate

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Hi Guys,

Since last firmware update my PS4 Pro is beeping and turning on Automatically.
Any idea what going on?
Really annoying issue !

Can't change my email address because "The Sign-In is too similar to the online ID"

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I'm finally completely killing my Yahoo mail account and want to change my email address but I get the error "The sign-in is too similar to the online ID"

 

How can I change my contact email since I am abandoning the Yahoo address? This is absurd because I'm obviously not going to change the ID I've had for over 10 years...Any help would be great, thanks.

Esque je peus changer mon pseudo

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Salut je veus changer mon psn car la. Majorité des gens peuvent pas me retrouver dans la recherche

stolen account

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Hi my name is pedro. I'm here because my brother got his account stolen from another user (i have his ID). I can't get in  llive chat with playstation supporters because it says it doesnt exist an account with his ID. Need help pls

error SU-30645-8 with update 4.70

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Unable to update the PS4 with the update 4.70. At the end of the download it marks me impossible to install the file: The file is corrupted. Even using the USB

 

Forgot what birthday date I've inputed

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Hello, I've forgotten my password also I don't remember birthday date i've inputted when I was registration, how can I solve this problem ?

Ce-40855-2 status code 408

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please help been trying to download friday the 13th for 3days now with no joy


Seeing friend error

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When i go to see friends online it says error 

How the **bleep** Do You Contact a PERSON with PlayStation Support?

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I need to contact a **bleep** person, how the **bleep** do you do that?

me ajudem

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comprei o jogo little big planet 2 special edditon para jogar com meus amigos e,entao quando abrir a psn vi uns costumes legais e gratis então comprei mais o do tron que eu tentei comprar e mostrava SUA CONTA NÃO ESTA QUALIFICADA PARA ESSA COMPRA quem puder me ajudar agradeçoSmiley Wink

Help With Gaming Services Connection

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So for the last 2-3 days I have tried to play on my PS4, whenever I try to play ANY game, it keeps showing the same thing. " You cannot connect to the gaje servers so the online features will no be appilied"  or something aling those lines, but the weirdest thing is that everything else would work, it still says I have PS Plus and I could be in a party with friends aswell, it showed all the features. I tried connecting and testing me internet multipul times , still nothing.

Debit card won't work on psn

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Every time I try and buy something I get an error saying my card information is not correct but I've checked it multiple times and it is.

Purchased movie on ps network on my Sony blue ray, won't play

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I can't play my purchase or any of my other movies or shows and I do not know why. Please help

Problema necesito ayuda

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Se a renovado la suscripcion de mi ps4 como hago para cancelar la renovacion para que me devuelvan el dinero

Subscription

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I am fairly computer savvy although when it comes to this game system and subscription crap I am definiaty a grandma and dn't know hoot. I just put info in for a 12 month subscription for my grandson for his PS4, after  I accepted to make the payment the screen went white so I don't know if the payment went through or not. I have not gotten a confirmation email yet . I don't want to go back in and resubmit my bank info and get double charged. is there any way to reach a human for these types of things to see if he is good to go or how does this work?

 

Sony is screwing us up

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Come on guys I funded Friday the 13th $500 others paid $10,000 and our DLC codes are being locked because your not on top of it! Xbox beat us Sony????

Website Bug Report

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Hello PlayStation Team!

 

I would like to report a error on the Sony PSN Account management website. A link to PlayStation Support does not work. It is a small issue not a big deal but figured I report it. I attempted to replicate the issue on multiple browsers as well and got the same result.

 

When you login to PSN Account management and select on Devices and click PS4/PS3 depending what game consoles you have activated, it gives you instructions and on the bottom says PlayStation support link. This link does not work and generates a DNS error. I hope this help and if I am the only one I apologize and will delete the thread.

 

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Make it so I can buy the Sly Cooper Collection

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I don't ask for much. I love the PlayStation more than any other console. I just don't know how you guys can sell the GTA trilogy, ratchet and clank, etc., without making it so I can buy the Sly cooper collection. I don't want to pay $20 for a month of PlayStation now each time I want to relive my childhood.

Change my ID

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Hi, my name Gabriel Koprowski and I would like to change my ID our to use my email for another account,

 

Please, send answers for my email 

 

Gabriel-koprowski@hotmail.com

 

Thanks.

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